Facebook Doubles Down on Content Moderators

Unless you’ve been hiding under a rock, you’ve heard the stories of murders and suicides posted on Facebook.  In order to keep that type of content away from the public, Facebook has just announced that they will hire an additional 3000 content moderators.  This is on top of approximately 4500 current moderators.   In a recent post, Mark Zuckerberg said the content moderators will, “help us get better at removing things we don’t allow on Facebook like hate speech and child exploitation.” Additionally he said they’ll work with Law Enforcement to help users, “because they’re about to harm themselves, or because they’re in danger from someone else.”

It’s unclear whether Facebook will hire people or outsource this work.  Nor is there any indication where in the world these additional resources will reside.  One thing however is certain – with over one billion active Facebook users, and over 5 billion pieces of content shared daily, this is a huge and necessary job.  We at Mzinga strongly believe in protecting the public and children specifically, and commend Facebook for the attention they are giving this issue.