Is your business on TikTok? You need moderation- TODAY!
Brand Protection, Content Moderation, Reputation Management, Social Customer Service, Social Listening, Social Media Channels, Video Moderation TikTok is growing - and if your company is using TikTok to reach potential customers or deliver a message to your community, you know about the growing need to manage the flow of comments coming into your TikTok account. More than 85% of businesses are using video as a marketing tool. Today…
2022 Trends in Social Media – The Year of Opportunity
Brand Protection, Content Moderation, Reputation Management, Social Customer Service, Social Listening, Social Media ChannelsTop 3 Facebook Monitoring Mistakes of 2017
Brand Protection, Social Customer Service, Social Media Channels By now, most businesses understand the important role social media monitoring plays in the improvement of their overall performance. As a result, many brands are using Facebook monitoring to track and analyze data in order to create and improve the customer experience. As technology advances and…
What Facebook Monitoring can tell you about your customers
Social Customer Service, Social Media Channels Facebook has 2.01 billion monthly active users around the world as of Q2 2017. According to a Pew Research national survey, 79% of adult internet users have used Facebook. You can’t be on every social network, but with an average of over 1.2 billion active users per day, you better be sure…
Twitter Monitoring: Get the most out of your social listening strategy
Social Listening, Social Media Channels Twitter Monitoring: Get the most out of your social listening strategy
People love expressing their thoughts and opinions on Twitter. This includes their thoughts and opinions about your brand. The platform is essentially a goldmine of consumer data with over 328 million monthly active users and…
6 Ways to Protect your Brand on Social Media
Brand Protection, Social Media ChannelsWe all know that Social Media has changed the way people create, find, and represent brands online. No longer optional, social media for business offers enormous opportunities. Navigating the online world, however, can be tricky. Almost daily, we hear about another public relations nightmare. …