Brand Protection
Your brand is your most important intangible asset
Engagement
Regular communication can build excitement and satisfaction. Deal with both positive and negative comments quickly to drive audience appreciation.
Brand protection services are about more than the content your marketing team presents to the world.
The social web makes user-generated content a highly visible extension of your brand. From comments on your company Facebook page or blog, to tweets on your Twitter channel and images on your company’s Instagram account, what people are saying about you is front and center. Making sure that content complies with you company’s terms of service while presenting a positive image is vital to your brand protection strategy.
Let our moderators keep your audience secure and engaged while maintaining your message.
Trust
Build and maintain trust through accountability and transparency. Create customer trust through repeated positive visits to your sites and media channels.
Brand Image
Present a positive image by eliminating profanity and abusive behavior. Prevent loss of sales and clear up any misunderstandings to maintain brand compliance and company message.
Legal and Compliance
Ensure that content complies with your company’s terms of service to limit liability and infringements. Keep your brand safe from security risks, trademark violations and regulatory issues.
Learn about social media crises that can strike at any time and how to protect your brand in real time.
How can we help with Social Media Risk Management?
- Fast reaction time – 24/7 365 days a year real-time monitoring
- Real person escalations – we direct risk to the right person
- Account Management – share best practices and expertise with a named contact
- Experience and a proven track record
Read our blog post on 6 ways to protect your brand on Social Media to learn about some of the strategies our experts will use to keep your reputation safe.
