Our Approach
Flexible social customer service and
social media moderation solutions
to suit your needs
Review and validate your social media strategies and objectives
Our Social Media Moderation Approach
We offer flexible social media moderation solutions for any project size and any duration. We can help whether you’re just getting started with a brand protection strategy on owned channels or are looking for comprehensive, strategic, real-time social media monitoring solutions across owned and earned channels. We turn your social media playbook into action.
Results-Driven Process
Your social media and online presence is critical to how your fans perceive you. We take pride in providing customers with services they trust.
When you engage with us, we will:
Our Proven Track Record With Customers
Find out more specifics about how we help our customers achieve their goals
Our Social Media Moderation Services Include
We help your team define moderation strategies and goals, as well as the key objectives and metrics that will be used to measure progress and success. Our in-depth analysis and comprehensive moderation activity reports also enable you to better understand the needs of your members.
Our multiple levels of services—including monitoring and moderation of any owned or earned channels and communities—are designed to be both flexible and scalable, and all of our services can be tailored to meet your specific needs and scheduling requirements.
Actionable Strategy
Develop your social media monitoring strategy and goals with our experts, leveraging our experience and best practices
Defined Process
We bring the same relentless focus on the fundamentals to every online moderation services engagement
Account Management
Assigned Project Manager and Lead Moderator supporting you with scheduled meetings, ongoing best practices, and crisp communication
Reporting
Receive periodic social media reports and insights, from monthly all the way to hourly shift reports, so you can see activities and results quickly
Take a look at our standard pricing plans for various social media moderation services or ask for your own custom pricing
